Can the HAAN Steam Cleaner be used on laminate flooring?

Yes. Your steam mop was designed to be gentle on delicate flooring, yet powerful enough to penetrate stains and kill harmful germs and bacteria. It is recommended that the flooring manufacturer be contacted to see if it is OK to clean the floor with steam. Leaving the steam mop sitting in one spot while steaming could result in discoloration of flooring.

How long can an Ultra-Microfiber Pad be used until it needs to be changed?

The pad should be changed every 10 minutes, or when it becomes saturated with water. The unit will become harder to push with a overly wet pad.

How long does a tank of water last?

A full tank will last approximately 20-25 minutes.

Sometimes my steam cleaner becomes hard to push - why?

If the unit is hard to push its likely because the Ultra-Microfiber Pad is too wet or the angle at which you are using the machine is too high.

How do you use the Carpet Glide for my carpet?

The carpet glide is to be used without the Ultra-Microfiber Pad and can be attached directly to the unit.

Does the HAAN work on pet stains?

Yes, the HAAN is able to spot clean fresh pet stains by loosening and lifting the stain.

How can I prolong the life of my HAAN?

To maintain the life of your unit, we recommend using the Fresh Rinse lime and scale remover once a month and to always empty the water tank when you have finished using your steam cleaner. Frequent use of your steam cleaner will also help prolong the life of your HAAN. Failure to follow these recommendations could result in inconsistent performance of your steam cleaner.

Will the HAAN Steam Cleaner clean grout?

Yes, but it needs a little help. If you glide your HAAN over the problem areas and then scrub with your Ultra-microfiber Pad, it should effectively clean your grout.