HS-20 Personal Handheld Steamer
- How do I know when the HS-20 is heated up and ready to use?
- I noticed that the STEAM READY light kept going off and on while I was steaming with my new HS-20. What's that all about?
- Do I have to empty the tank completely after I'm done using it?
- Why can't I open the safety cap during operation?
- Do the accessories lock into place, or do I have to worry about them coming off while I'm steaming with my HS-20?
- My new HS-20 had a funny smell when I used it for the first time. Is that normal?
- How do I know when the tank is empty?
1. How do I know when the HS-20 is heated up and ready to use?
When you plug the unit into your outlet, the green POWER light will come on. After about 2 or 3 minutes, the STEAM READY light will come on. Press the easy Control Trigger to begin steaming.
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2. I noticed that the STEAM READY light kept going off and on while I was steaming with my new HS-20. What's that all about?
That's perfectly normal. It is simply an indication of the unit reheating during use to make more steam.
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3. Do I have to empty the tank completely after I'm done using it?
Yes, we recommend emptying the remaining water from the tank. Simply turn the unit upside-down to drain it.
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4. Why can't I open the safety cap during operation?
The high water temperature and pressure inside the tank could present a safety hazard. That's why we designed this special safety cap which can only be opened when the internal pressure and/or water temperature is low.
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5. Do the accessories lock into place, or do I have to worry about them coming off while I'm steaming with my HS-20?
Yes, by aligning the indicator lines on both the accessory and the HS-20 unit, the accessory will be locked into place for safe use.
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6. My new HS-20 had a funny smell when I used it for the first time. Is that normal?
Yes, there might be a slight odor emitted during the first use.
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7. How do I know when the tank is empty?
When there is no more steam coming from the nozzle, your water tank is empty. To refill it, first unplug the unit and press the Control Trigger to release any steam remaining in the tank. Wait at least 3 minutes before opening the safety cap. You may refill the tank and resume steaming once the STEAM READY light comes on.
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